Documents
- The signed lease, with every annexure and any renewal or addendum.
- The tenant's statement from the start of the lease: every charge and every payment, with a running balance.
- Proof of each payment received: bank statements or deposit slips, matched to the statement.
- Every notice sent: reminders, the notice to remedy breach, any cancellation and the letter of demand.
- Proof of delivery for each notice, as the lease's notice clause requires: email, registered mail or hand delivery with a signature.
- The incoming inspection, signed, with dated photos.
- Any later inspections and the outgoing inspection, with photos, quotes and invoices for repairs claimed.
- Deposit records: the amount, the date paid, the interest-bearing account and its interest statement.
- Correspondence: emails and messages with the tenant about the dispute, in date order.
- Your identity document, and proof that you own the property or are authorised to act for the owner.
- A one-page summary: what happened, in date order, the amount claimed and what you are asking the Tribunal to decide.
Questions
What is the Rental Housing Tribunal?
A body in each province, set up under the Rental Housing Act, that hears disputes between landlords and tenants about unfair practices. Lodging a complaint is free.
Can the Tribunal evict a tenant?
No. An eviction from a home needs a court order under the Prevention of Illegal Eviction from and Unlawful Occupation of Land Act (PIE).
Where do I lodge a complaint?
With the Rental Housing Tribunal in the province where the property is, usually through the provincial department responsible for human settlements.
General information, not legal advice. Procedures differ by province; ask the Tribunal in your province what it needs.